The Get Dangerous Quickly Approach to Product/Service Traini
By Alan Rigg
In 2000 a computer distributor hired me to help them build a software specialist sales team. The distributor had more than 100 "generalist" salespeople, but these salespeople were doing a poor job of selling software. The distributor's management felt a team of specialists could help jump-start growth in software sales.
This was a very interesting project for several reasons. First, the distributor had SIXTEEN software products in its portfolio. Second, they couldn't afford to hire experienced software salespeople. Instead, we needed to hire good consultative salespeople and train them to sell all sixteen software products. We also needed to write a business plan, get a budget approved, hire six salespeople, train them to sell sixteen software products, and have them working in the field...within 90 days.
Sound impossible? It sure seemed that way at first glance; but, when I talked to the various software manufacturers, I came to an important realization. All of the software manufacturers were almost desperately eager for incremental opportunities. If the new software salespeople could identify qualified opportunities, the software manufacturers would be delighted to provide product experts to help turn the opportunities into sales. So, all the new software salespeople really needed to learn was how to find and qualify opportunities.
I knew there was no way we could make our new salespeople experts in sixteen software products in any reasonable time frame. But, we could make them experts in the BUSINESS PROBLEMS that the software products addressed. And, we could provide them with tools they could use as "cheat sheets" in the field to determine whether prospects had those specific business problems, and if they did, to QUANTIFY THE IMPACT of the business problems.
There was just one challenge. The software manufacturers' marketing departments were all accustomed to delivering very detailed, technical training. No matter how hard I tried, I couldn't get them to understand the kind of abbreviated, targeted training that I wanted my salespeople to receive. I even roughed out a sample training tool (the very first "get dangerous quickly" document) and sent it to each software manufacturer. Despite repeated conversations and lots of good-faith efforts, they just never "got it". So, I developed my team's training tools and conducted most of the training myself.
What were the results? The six software salespeople helped the distributor's existing 100 salespeople DOUBLE software sales during their first SIX MONTHS on the job! Unfortunately, the "dot com bust" hit shortly thereafter, and the software specialist team fell victim to deep headcount cuts.
This project taught me a very important lesson: salespeople don't need to be experts in specific products or services to sell them successfully. They do need to be experts in the business problems that the products or services can solve, as well as how to find and qualify opportunities, and how to leverage expert resources.
If you want to produce rapid sales results, redesign your product/service training curriculums to help your salespeople "get dangerous quickly". You'll be glad you did!
About the author:
Alan Rigg is the author of How to Beat the 80/20 Rule in Selling: Why Most Salespeople Don't Perform and What to Do About It. His company, 80/20 Performance Inc., supplies specialized sales assessment tests and consulting to help organizations build top-performing sales teams. For more sales and sales management tips, visit: http://www.8020performance.com
|
What Everyone Should Know About How To Buy Wholesale
By: Melanie Burns
Finding a supplier for the product you want to sell, at a price that you can profit from, can be a big task. The best suppliers for your online sales or auctions do not advertise their services and often cannot be found online.
Those that you can find online tend to be middle-men. It is often difficult to get a good enough price to make any real profit online.
Let me tell you about my simple 2 step system to find an untapped source for wholesale suppliers. This is so simple that it's often overlooked as a source for product. This system involves thinking outside the box and not letting policy stop you. (continued below)
The First Step to find a supplier is to find someone that already sells or has access to what you want to sell. This could be a website, an eBay seller, a manufacturer, a wholesale outlet, or a regular store in your city. This is the easy step. You know what you are looking for and you can search on the internet, not for a wholesale source, but for anyone already selling what you want to sell.
Another valuable source for a local supplier is your local phone book. The yellow pages are the best way to find local sources. This should be the first place you look. Doing business locally with someone that you can meet face to face is a big plus for your business.
Another potential source for your product is to find a distributor who would be willing to private label a product for you. You could get a very high quality product for a much lower price than if it had the name brand label.
The Second and Key Step is to convince the source you found to become your supplier.
Manufacturers and wholesale sources often have minimum orders that might be beyond your reach if you are just starting out. Online retailers, eBay merchants, and retail stores may be your best bet. Try to find a small store who is looking to expand.
But remember, you are dealing with a human being and they can be convinced to do business with you. Just be sure to sweeten the deal for them. One way is to offer the person you are dealing with at your new found source, a percentage of your profits from the products he supplies you.
Be sure to project it out for him. If he can see the benefit of working with you even though it causes extra work for him, you can be successful in making a deal.
You could offer him 20% of the profit from sales of his products. For example you could show him that you project to make at least $100 profit from each product, and you expect to sell 40 of them per month. The $4000 a month means an extra $800 per month in his pocket. You still make a nice $3200 profit for the month in this example.
On top of that, he will be ordering more products from his supplier and may be eligible for a higher price break from them. This way, his reward for the effort to work with you, is making money on both sides.
There are many benefits you can offer your potential supplier, but no matter how you look at it, the main thing it comes down to is MONEY. What's in it for your potential supplier to do business with you? If can you show him that, you have a better chance of making a deal with him and starting your online sales.
NOTE: When looking for suppliers around your city, don't go trying to impress the big stores with your $800 or even $3,000 extra income per month proposal. Try going to the little stores that are looking to expand their business, they are the ones that are usually more open to new opportunities.
The big stores are making hundreds of thousands of dollars per month in profits, so an extra couple of thousand would probably not impress them the least bit.
So now you see that by thinking outside the box, you open the door to many possibilities and increase your ability to make money online with your products.
About the Author:
Copyright © Melanie Burns
This article is free for reproduction but must be reproducted in its entirety including live links and this copyright statement. Subscribe to the iBusiness How2 Newsletter to receive hot tips, how to's, internet business tools, and relevant product reviews by sending an email to: newsletter@internet-business-how-to.com
|
|